Legal · Socify app

Terms & Conditions

These terms govern your use of the Socify app. By creating an account or using the app, you agree to them — please read them.

Effective: 28 September 2026Last updated: 28 September 2026

1. About these terms

These Terms & Conditions ("Terms") are an agreement between you and KrazzyCreations, Hyderabad, Telangana, India ("we", "us", "our"), for your use of the Socify mobile application and related services (the "App"). Our Privacy Policy explains how we handle personal data and forms part of these Terms.

If you create or administer an apartment on behalf of an owners' or residents' association (an "Association"), you confirm you are authorised by that Association to use the App for it.

2. Eligibility and accounts

  • You must be at least 18 years old and able to form a binding contract to create an account.
  • You must give accurate information and keep your profile up to date.
  • Keep your password secure and don't share your account. You are responsible for activity on it; tell us promptly if you suspect unauthorised access.
  • One account is for one person. Only invite people by email with their knowledge.

3. Apartments and admins

An apartment in Socify represents a residential building or society. Whoever creates it becomes its first admin, and an 8-character join code is generated for it. Admins can add flats and floors, invite and remove owners and tenants, record finances and meter readings, generate bills, mark payments, manage complaints and schedule meetings. Every apartment must always have at least one admin.

If you are an admin, you agree to:

  • use the App and members' data only to manage the apartment, in line with your Association's bye-laws and applicable law;
  • let residents know the Association uses Socify, and keep the join code among people entitled to join;
  • keep flats, occupants, finances, readings and payment status accurate, and remove access for people who leave;
  • view, but not misuse, members' profile details.

Disputes about maintenance amounts, bye-laws, expenses or decisions of an Association are between residents and their Association. We provide the software and are not a party to them.

4. Bills and calculations

Socify calculates maintenance bills from the data admins enter and the options they choose — billing period, expenses and income included, equal or by-meter water split, and corpus fund. Before generating a bill, the admin reviews a preview of every flat's amount and is responsible for confirming it is correct.

Bill amounts are set by the Association, not by us. Socify is a record-keeping and calculation tool; it is not accounting, audit, tax or legal advice, and it does not replace the books or statutory records your Association may be required to keep. If you spot an error in a bill, please raise it with your Association's admins.

5. UPI payments

  • Maintenance and other dues are payable by residents directly to their Association, using the UPI ID or QR code the admins add to the App and print on bills.
  • Socify does not process, collect, hold or refund payments, and is not a payment service. Payments are made in your own UPI app and are governed by its and your bank's terms.
  • Admins must enter the Association's correct UPI details. Before paying, check that the payee name matches your Association.
  • A flat's "Paid" status is recorded by an admin in the App. Questions about whether a payment was received, or about refunds, should go to your Association.

6. Acceptable use

You agree not to:

  • post anything unlawful, defamatory, harassing, hateful or obscene, or that invades someone's privacy — including in complaints, meeting notes or expense descriptions;
  • impersonate anyone, or misrepresent your flat or your role in an apartment;
  • join an apartment you are not entitled to, or share its join code with people who aren't;
  • enter false financial records, readings or payment status;
  • interfere with, reverse-engineer, scrape or attempt unauthorised access to the App or its systems, except where the law expressly allows;
  • use the App to break any law.

7. Your content

You keep ownership of what you submit — complaints, photos, receipts, notes and other content ("Your Content"). You grant us a non-exclusive, royalty-free, worldwide licence to host, store, process and display Your Content only as needed to run and improve the App and to show it to the members of your apartment who are allowed to see it, including in generated PDF bills.

You are responsible for Your Content. We may remove content that breaks these Terms or the law. Admins can manage content within their apartment.

8. Fees

The App may be offered free or under paid plans for apartments. Any fees, billing terms and plan limits will be shown before purchase or agreed in writing, and applicable taxes such as GST apply. In-app purchases made through the App Store or Google Play are subject to their payment and refund terms.

9. Our intellectual property

The App — its software, design, text, graphics, and the Socify and KrazzyCreations names and logos — belongs to KrazzyCreations or its licensors. We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use the App on devices you own or control, for its intended purpose and in line with these Terms. All other rights are reserved. If you send us feedback, we may use it without obligation to you.

10. Third-party services

The App relies on third-party services such as UPI apps, email and push-notification providers, cloud hosting and the app stores. Their availability and terms are outside our control, and your use of them is subject to their own terms.

11. Availability and changes to the App

We work to keep the App available and reliable but do not guarantee it will be uninterrupted or error-free. We may carry out maintenance and add, change or remove features. If we plan to discontinue the App, we will give reasonable notice so admins can download their apartment's records.

12. Suspension and termination

You can stop using the App and delete your account at any time. Admins can remove you from their apartment. We may suspend or terminate accounts that break these Terms or the law, pose a security risk, or where required by law — where reasonable, we will tell you why first. Sections 7, 9, 13, 14, 15 and 16 survive termination.

13. Disclaimers

The App is provided "as is" and "as available". To the extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement. We are not responsible for the accuracy of data entered by admins or members, for bills calculated from that data, for payments made or not made between residents and Associations, or for the acts of Associations, admins or members.

14. Limitation of liability

To the extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, data or goodwill, arising from your use of or inability to use the App. Our total liability to you for all claims relating to the App is limited to the greater of (a) the fees you paid us for the App in the 12 months before the claim, and (b) INR 1,000. Maintenance you pay to your Association is not a fee paid to us. Nothing in these Terms limits liability that cannot be limited under applicable law, including your rights as a consumer.

15. Indemnity

You agree to indemnify KrazzyCreations against claims, losses and expenses (including reasonable legal fees) arising from Your Content, your misuse of the App, or your breach of these Terms or the law.

16. Governing law and disputes

These Terms are governed by the laws of India. Before starting legal proceedings, please contact us so we can try to resolve the issue informally within 30 days. Subject to that, the courts at Hyderabad, Telangana have exclusive jurisdiction, except where consumer protection law lets you bring a claim where you live.

17. App store terms

If you downloaded the App from the Apple App Store or Google Play, you also agree to that store's terms. For the iOS App:

  • These Terms are between you and KrazzyCreations only, not Apple. KrazzyCreations, not Apple, is solely responsible for the App and its content.
  • Your licence to use the App is limited to Apple-branded devices you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
  • Apple has no obligation to provide maintenance or support for the App.
  • If the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation for the App.
  • KrazzyCreations, not Apple, is responsible for addressing any claims relating to the App, including product liability claims, claims that the App fails to meet legal or regulatory requirements, and consumer protection or privacy claims.
  • If a third party claims the App infringes its intellectual property rights, KrazzyCreations, not Apple, is responsible for the investigation, defence, settlement and discharge of that claim.
  • You confirm you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and are not on any U.S. Government list of prohibited or restricted parties.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

18. General

These Terms, with the Privacy Policy and any written agreement between us and your Association, are the entire agreement about the App. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not transfer your rights under these Terms; we may transfer ours as part of a merger, acquisition or sale of assets. We may update these Terms and will notify you in the App or by email of significant changes before they take effect; continuing to use the App afterwards means you accept them.

19. Contact

KrazzyCreations (Socify)
Email: vinay.amaraneni@gmail.com
Phone: +91 80193 36904
Hyderabad, Telangana, India